Privacy has always been a human requirement. It’s something that belongs to individuals and neither governments nor businesses may intrude without explicit permission.
- It needs to have a detailed list describing the information being collected by your site. Customers need to be presented with a comprehensive list, so they have a clear understanding of the information they willingly hand over to your organization.
- Your policy should also stipulate where the information is being collected from. Whether it be a part of the sales workflow or registration etc. This should also include the mechanisms you utilize to collect the information.
- You should be able to justify why you need to collect the information. Confidential information collection should, as a rule, be kept to the bare minimum. Your site should only collect the information you need and nothing more.
- Finally, you need to explain to the customer how you intend on saving their information and keeping it safe.
- GDPR (European Union Countries)
- COPPA (US Federal Trade Commission)
- CCPA (California Department of Justice)
By breaching any of these international regulations, your business might face serious litigation and crippling fines. Your customer’s privacy is not a privilege, but a right they have. The responsibility of securing that right falls on your shoulders, as the eCommerce purveyor.